Reputation Profile

Balgores Romford

4.5Verified
Excellent
Based on 424 Reviews Discovered Online

Summary of Reviews

Balgores Romford has built a strong reputation for professional, responsive service across property sales, purchases, and remortgaging. Reviewers consistently praise the team's communication, availability, and genuine commitment to clients. Oskar Evans emerges as a particularly valued member of the sales team, with multiple recent clients highlighting his patience, transparency, and willingness to go above and beyond, including responding to queries outside office hours. Other team members including Charlie King, Louise Gibson, Marc de la Cruz, Ross, Saoire, Glenn, and Claire are also frequently commended for their professionalism, efficiency, and supportive approach. The firm is noted for keeping clients informed at every stage, handling complex transactions smoothly, and maintaining contact even after completion. One negative review from June 2026 raised concerns about communication and fees, though this represents a significant outlier among the overwhelmingly positive feedback.

The Romford branch appears to operate as a cohesive unit, with reviewers appreciating how different team members work together to facilitate successful transactions. Clients particularly value the firm's transparency during negotiations, flexibility with viewing arrangements, and proactive follow-up. First-time buyers and sellers report feeling reassured and supported throughout what can otherwise be a stressful process. The team's ability to manage challenging or protracted sales, combined with their approachable manner and attention to detail, has generated strong recommendations from satisfied clients across the property market.

LocationBalgores Romford Estate Agents, Victoria Road, Romford, UK

Reviews Discovered

Occasionally Reviews May Be Duplicated On Different Sources

Sameera Ali
Sameera Ali

An extremely positive experience buying through Balgores Romford. Oskar was amazing, always available whenever I needed, answering all my questions and queries, providing his direct number for ease of contact nd communication, and informing us step by step of where we were. Everything was exactly what you need when buying or selling a property

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Kimmie Irons
Kimmie Irons

Oskar was very professional and helpful

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Dominyka Pavlovska
Dominyka Pavlovska

Oskar was fantastic throughout the entire process. He was incredibly patient, professional, and dedicated from start to finish, always taking the time to answer my questions and keep me informed. His friendly approach made what could have been a stressful experience feel much easier and more manageable. Nothing was ever too much trouble, and it was clear he genuinely cared about achieving the best outcome. I wouldn’t hesitate to recommend Oskar to anyone looking for an estate agent who is knowledgeable, approachable, and truly committed to their clients.

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Liudmyla Malush
Liudmyla Malush

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Suji Lamahewage
Suji Lamahewage

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Sahira Khan
Sahira Khan

I was looking to purchase a property and received a huge amount of support throughout the process. Charlie C has been fantastic, taking the time to understand exactly what I was looking for and consistently sending through suitable properties. His communication, professionalism, and dedication have made the search much easier and more enjoyable. I would definitely recommend him to anyone looking for help finding their ideal property.

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Sab
Sab

Very happy with the service at Romford branch. Charlie dealt with us. He was professional, helpful and very quick to respond to our enquiries. Highly recommend

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The travelling dude
The travelling dude

As a first encounter with Balgores here is some genuine feedback :

These guys don’t message round and are a very professional outfit.

Oskar assured us we wouldn’t be getting into bidding wars and we didn’t .

Oskar and Louise ensured we were kept appraised at all the usual milestones and Louise did a fantastic job to keeping things moving.

Oskar was available throughout, and always attentive to any queries we had.

On the whole a great experience.

Thank you to Oskar and the Balgores team

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Mahdi Uddin
Mahdi Uddin

Balgores dealt with my property purchase very professionally and smoothly. Oskar Evans from the Sales team was particularly helpful and dealt with all my queries very swiftly. Definitely recommend Balgores as an agent.

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Mark Burton
Mark Burton

I would like to give a big thank you too Ross for all the help and advice whilst selling my late mothers property. He was very professional and courteous during the whole process. If you ever needed anyone to help you Ross would be my personal recommendation. Thanks.

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Asha Darma
Asha Darma

Excellent service and prompt response
Will highly recommend

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Галина Мельник
Галина Мельник

Balgores has a great team. We had the pleasure of working with Oscar, who does his job very well. He was very helpful in unclear situations and was always available when we needed him.

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Florence Brantuo
Florence Brantuo

Very nice professional agents to deal with.
Quiet precise and on point. Oskar and Ross were always available when needed for queries. Will recommend them to family and friends going forward.

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sarika Barber
sarika Barber

I would like to take a moment to recognise Marc and Saoire for the outstanding service they both provided throughout our purchase. They were consistently cheerful and approachable, kept us fully informed at every stage of the process, and were extremely flexible when arranging viewing times, which we really appreciated.
Marc was exceptional in managing the sale of our property. He was always on top of things, proactively chasing progress where needed, and was consistently helpful and reliable throughout.
Saoire supported us from the outset and assisted with our initial sale before it unfortunately fell through. She remained incredibly positive and took the time to give us helpful advice and tips on how best to market the house. At one point we lost hope, but Saoire stayed reassuring and committed, ensuring us that she would look after us.
Overall, Balgores were a pleasure to work with. They were flexible, professional, and made the entire experience far easier than expected. This was very much down to the professionalism and positive attitude of the whole team.

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Miriam Rubinstein
Miriam Rubinstein

We have been so lucky to get support from Glenn and Claire in buying our first home! They took all the time we needed to talk us exactly through the process and reassured us at all times. Thanks a lot 😊

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Lavern Greene
Lavern Greene

I have just sold my property with Balgores Estate Agents in Romford, and cannot sing their praises enough. This being my first experience with them, Charlie King walked me through the process from start to finish, his professionalism was second to none. Transparency, efficiency, integrity and friendly nature came natural to him as I felt I had known him for a long time. Louise Gibson, Stacey, Marc and the simply conveyance team were exceptional, I am really happy with the service that I received (smooth, quick and seamless) from each and everyone and will without a doubt, highly recommend them.

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Ali Easa
Ali Easa

Had a overall good experience with Balgores Romford recently and Oskar helped with the process from start to finish!

Highly recommend.

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Arjun Sharma
Arjun Sharma

Balgores has a fantastic team! Thank you so much to Oskar for his excellent service and support. Highly recommend,

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Mannan Reviews
Mannan Reviews

I recently purchased a home through Balgores, and I honestly couldn’t be happier with the experience. From start to finish, the service has been exceptional — even after the sale was completed.

A very special thank you to Oskar, who was absolutely fantastic throughout the process. He consistently went above and beyond to answer my questions — even responding to emails and messages outside of office hours. No matter how small or detailed my queries were, he took the time to explain everything clearly and patiently, making me feel reassured and genuinely valued as a client.

At one stage, I was hesitant and unsure about the reservation agreement, as I didn’t fully understand all of the details. Oskar went through everything carefully, explaining it with complete transparency and honesty. He never made me feel rushed or pressured and ensured I felt fully informed and comfortable before proceeding. That level of integrity and patience made a huge difference.

Buying a home can be stressful, but Oskar made the experience smooth, transparent, and even enjoyable. He is professional, committed, proactive, and truly dedicated to his clients. His attention to detail, strong work ethic, and calm, reassuring approach really set him apart. He is a real asset to the company.

I would also like to mention Louise, who handled the sales progression. If it wasn’t for her liaising efficiently with everyone in the chain, the process could easily have stalled. She was absolutely wonderful — keeping me informed at every stage, remaining patient throughout, and ensuring everything moved forward smoothly behind the scenes. Her communication and coordination skills gave me real confidence during what can otherwise be a tense process.

What truly stands out about Balgores is how well the team works together at different stages to ensure a successful sale. From initial viewings to completion and even aftercare, there is a clear structure of support. Even after completion, they have continued to be responsive and helpful, making sure I feel settled and reassured in my new home. That level of service is exceptional.

This has genuinely been a one-of-a-kind experience, and I would highly recommend Balgores to anyone looking to buy or sell. Well done to the entire team — you should be very proud of the service you provide.

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Paula Ilott
Paula Ilott

Would just like to say what a fantastic experience it has been remortgaging with Balgores, and a big thank you to Glenn and Claire , Who helped us out tremendously.
Paula & John

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Iyamide Coker
Iyamide Coker

I just want to express my appreciation to Team Balgores Romford especially Ross.
Thanks for your care and support. You were with us throughout the entire process. Your patience, dedication and attention to details played a great role in securing our property.
Thanks Ross . Will keep in contact with Team Balgores .

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Lilian Marshall
Lilian Marshall

The team in Romford dealt with a very tricky Leasehold sale for me it fell through more than once but they never gave up. I have bought and sold a few properties over the years but Balgores Romford were one of the most impressive team I have come across. A shout out for Marc de la Cruz who always returned my calls and emails and never left me hanging! And of course Ross who came to the rescue. Can’t recommend them enough.

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Aiman Omar
Aiman Omar

I had a truly legendary experience with Balgores, especially Saoire at the Romford branch!
After a difficult and quite unfair experience with the Dagenham branch, I decided to contact the main Romford office to raise my concerns. From the moment Saoire answered the phone, everything changed. Not only did she take the time to listen and understand my situation, but she also went above and beyond to help me move forward.
She secured a viewing for a property in Dagenham that I had been struggling to access and what really stood out was her professionalism and honesty: After discussing my needs in detail, she suggested that I might be better suited to a different property and arranged an additional viewing for a house in Harold Hill.
She was absolutely right!
The Harold Hill property turned out to be perfect for me, and today I’m proud to call it my home!
Saoire’s support, insight, and genuine care made all the difference during what could have been a very stressful process. A huge thank you to her and the Romford team for their outstanding service, truly incredible experience!

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MdBelal Ahmed
MdBelal Ahmed

I would like to say thank you oscar for help me all the jurney .

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About Balgores Romford

If you’re looking to let out your property in Romford, our multi award-winning letting and property management team will deliver a superior service for you. Whether you’re a first-time landlord, or an experienced investor with a diverse portfolio of properties in the area, we aim to exceed your expectations throughout the entire lettings process.

Our professional team of letting agents in Romford offer a personalised service for landlords and put excellent communication at the heart of our business so that you’re always kept updated. We are also members of ARLA Propertymark, the UK’s foremost professional and regulatory body for letting agents to ensure that we offer the best standard of service in the industry.

"Our staff are all highly trained and committed to ensuring you receive the highest level of service from the moment you first call us and throughout the letting and management of your property."